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Return Policy

If you are a Retail Consumer:

Please contact an Authorized Service Center for assistance. Authorized Service Centers may be found on our website by clicking this link: Service Locator

You may also contact AIRXCEL, INC. - RV Products Division Technical Support for assistance at (574) 247-9235 or by sending an email to rvpsupport@airxcel.com

Defective repair parts or air conditioners should not be returned to the retail dealer or distributor for reimbursement.

If you are a Distributor:

Please direct your customer to AIRXCEL, INC. - RV Products Division Technical Support at (574) 247-9235 or rvpsupport@airxcel.com for warranty assistance.